Is it too much to expect your boss to provide you what you need to do your job? There are days when I just want to do my job but it seems like boss can be bothered to make sure the team has what is needed to get the job done. The boss sure likes to promise the customer the word , but then does not give the time and materials needed for success.
I have a fun job traveling to teach software. The problem is in my current position we are have been sent to customer sites without the lesson materials necessary to be successful. The last business engagement the team was sent to the customer with only had half the lesson plans provided. I asked for weeks what materials we were supposed to use.
I finally got the bosses attention the week of the event. He said “when do you teach?” I said “Thursday.” Boss says “Get back to me Wednesday.” Really, get back to me the day before the lesson is given to the customer. He knew about the event for at least 2 months and the answer is get back to me the day before the event. What??
I hoped this was an anomaly but it seems not. We are about to go out on a new engagement with yet another promise of a custom lesson plan. Do we have lesson plan? Well kind of. I learned from the last event and proactively worked with the team leader to write a lesson plan for the boss so all he has to do is approve it. We are thinking we did a good job to help out and not repeat the mistakes of the last event.
Oh but wait, today after lunch we learn everything has changed and we have less than 24 hours to come up with a new plan. I just want to do my job and be good at it. I need to know what is expected and then have someone provide the resources to be successful. Is that too much to ask?